Refund policy

If you have received a defective or incorrect item, please contact our customer service team at molly@itsagreekthing.com and provide your order ID number, picture of the issue, and current shipping address. Our team will be in touch to determine the next steps once we receive your request.

Since all customized orders are approved prior to production we do not offer returns on customized orders.  For any standard orders, we will accept returns on orders below 100.  If you’re dissatisfied with your purchase or made a mistake with your order, you may initiate a return request within fifteen (10) days from the date you receive your order. You have the option to A) return your order for a one-time-use 100% store credit (excluding coupons, shipping + rush fees) OR B) return your order for a 50% refund (excluding coupons, shipping + rush fees) to your original payment method (excluding coupons, shipping + rush fees). Please note, you are responsible for shipping and handling fees for your return and It's A Greek Thing cannot be liable for lost in-bound packages.